Privacy Policy and Personal Data Processing
anorte is a company motivated by a socially responsible attitude, both in the community in which it operates and in the relationship with its customers, seeking to establish relationships of trust. Following this philosophy, it is important for Anorte to respect and safeguard your privacy and we are willing to inform you of this privacy policy, at the same time as we collect and process your personal data.
What is the privacy policy?
The data protection policy is a document that attests to what personal data we collect about our customers, as well as how we keep it private.
The purpose of the data policy is to inform our customers about how their personal data is being treated and preserved.
What are personal data?
Personal data is any information that can identify any individual, either directly or when combined with other information.
Names, emails, addresses, locations, photographs, associated accounts, health information, bank accounts, ethical and cultural affiliations are examples of personal data.
In addition, and with importance in the current context, identifying data resulting from a person’s behavior are equally important, such as “cookies”.
What personal data can we collect about you?
With your prior consent, when you are using our means of communication, we may collect and process part of the following information:
. Data you provide to us when filling out online forms;
. When you send us correspondence: Name and surname, email address, gender, postal address, geolocation data, age/date of birth;
. We may ask you for surveys which may be used for statistical or research purposes.
. Other situations that we consider relevant;
Responsible for Treatment:
Anorte is responsible for processing data:
. Ensures that the processing of your personal data is carried out within the scope of the purposes for which they were collected or for purposes compatible with those;
. Collects, uses and retains only the personal data necessary for the purpose in question;
. It does not transmit any personal data for commercial or advertising purposes;
. Processes personal data for legally foreseen purposes or to carry out services at your request.
Where we store your data:
Your information will be stored in our database or in the database of our service providers.
Communication of personal data to other entities
In the exercise of its activity, Anorte may have to communicate and give access to your personal data to other entities, namely to subcontractors, so that they treat them by name and account of Anorte. In this case, Anorte will take contractual measures to ensure that subcontractors respect and protect the personal data of customers.
How we keep your data safe:
Anorte aims to keep your data as secure as possible and only for the period of time necessary to achieve the purpose pursued by its processing.
In this way, we have adequate technical, procedural, organizational measures in accordance with what is required by law to prevent any alteration, loss or unauthorized access to your data.
Security measures are constantly being optimized in line with the latest technological advances.
Period of retention of personal data:
Anorte treats and preserves your personal data according to the purposes for which they are processed.
There are cases where the law requires the processing and conservation of data for a minimum period of time.
Outside of cases where there is no specific legal obligation, Anorte will keep your data only for the period necessary to fulfill the objectives that led to its collection and preservation and, always in accordance with the laws and guidelines and decisions of the CNPD .
Rights of holders of personal rights:
Right of Access – right to obtain confirmation of which personal data are being processed and information about them, such as, for example, the purposes of the treatment, the retention periods, among others ;
Right to obtain copies, for example of invoices, written agreements;
Right of Rectification – right to request the rectification of your personal data that are inaccurate or request that incomplete personal data be completed, such as address, NIF, email, telephone contacts, or others;
Right to Erase Data – right to obtain the erasure of your personal data, provided that there are no valid grounds for its conservation, such as, for example, cases in which Anorte has to retain data to comply with a legal obligation or because it is a court case is ongoing.
Right to Portability – right to receive the data you provided us in a digital format that is commonly used and can be read automatically or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data, but in this case only if technically possible.
Right of Opposition – right to object, at any time, to data processing, such as in the case of data processing for marketing purposes, provided that there are no legitimate interests that prevail over your interests, rights and freedoms, such as defending a right in a court case.
Right to Withdraw Consent – right to withdraw, at any time, the previously given consent, without compromising the lawfulness of the treatment carried out based on the previously given consent.
Right to complain – right to present a complaint to the supervisory authority, the CNPD, in addition to the company.
How can you exercise your rights?
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs.
Information must be provided in writing, but upon request, it may be provided orally. In this case, you must verify your identity by means other than oral.
Exercise them through the following address: geral@anorte.pt
Cookie Policy
Our website so that it can work properly, we install it promptly on your
computer or mobile device small files called cookies.
What are cookies?
A cookie is a small text file that a website places on your computer or mobile device when you visit it. Thus, a cookie is a file that is downloaded to your equipment in order to store data that can be updated and retrieved by the entity responsible for its installation. These files allow the website to “remember” your actions and preferences for a certain period of time.
Why are cookies used on this website?
We use our own and third-party cookies to improve our services, customize our website, facilitate navigation for our users, provide a better experience when using our website, identify problems to improve it, carry out measurements and usage statistics and show you advertising related to your preferences by analyzing the use of the website.
We use strictly necessary cookies: they allow users to browse the site and use its applications, as well as access secure areas of the site. Without these cookies, the services you have requested cannot be provided.
Analytical cookies: used for the purpose of creating and analyzing statistics, in order to improve the functioning of this website;
Functionality cookies: save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
This website does not use Targeting Cookies to promote targeted advertising to our visitors.
Consent:
In order to use cookies on your equipment, you are informed that you must give your consent, except in cases where cookies are necessary for browsing our website.
If consent is given, we may use cookies that allow us to have more information about your preferences and customize our website according to your individual interests.
How to control cookies?
The user may, at any time, allow, block or delete the cookies installed on his equipment by modifying the configuration parameters of the browser installed on his computer.
Disabling cookies does not prevent browsing the website, although the use of some services may be limited and, therefore, your browsing experience may be less satisfactory.
And, you may eventually have to manually configure some preferences whenever you visit the site and run the risk of disabling certain services and features.
In short, by clicking on “Accept”, you agree that all cookies are saved on your device. You can also configure or refuse its use by clicking on “Configure personalization”.
In this way, it complies with the requirements of the European e-Privacy Directive, transposed in Portugal in Law 46/2012, in force since 30 August.
Therefore, all cookies on a website that are not strictly necessary for the provision of a service requested by the visitor can only be stored on the visitor’s computer with prior and explicit authorization from that visitor.
Therefore, the website must comply with the aforementioned Law and place a prominent notice to allow users to accept cookies, which consists of placing a notice on its website in accordance with the rules in force, as well as the creation of a button for site visitors to accept the cookie policy.
Once a user has accepted the cookie policy, the warning will not appear for that user again.
