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Quality policy

MISSION

anorte – Construção e Engenharia, Lda’s mission is to operate in the national and international market of public and private civil construction works, offering products and services that meet or exceed the needs and expectations of customers and other interested parties.

We Build Trust…®


GENERAL OBJECTIVES, COMMITMENTS AND GUIDELINES

As a way of fulfilling its mission, anorte – Construção e Engenharia, Lda, establishes and keeps updated the following objectives and commitments:

– Provide products and services based on the permanent satisfaction of the needs and expectations of Customers, establishing relationships of trust and proximity,

– Collaborators of competence and professionalism satisfied and constantly updated and trained,

– The permanent improvement of existing technological resources, thus allowing the improvement of the services provided and the control of operations,

– Continuously analyze and rethink and accept processes as a way to increase productivity,

– Understand the organization and its context, accompanying the evolution of the requirements of Customers and the market in general, in strict compliance with the legislation and regulations of its activities always oriented towards the interested parties,

– Be recognized as a solid and competent company, expanding its operations to new markets,

– Operating results are crucial to achieving Customer Satisfaction and the ability to improve services and as such must be constantly improved.

anorte – Construção e Engenharia, Lda, thus assumes the commitment to see that all the minimum requirements mentioned here are fulfilled in order to continuously improve the effectiveness of its Quality Management System.

 

(ver documento)

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